Refund and Returns Policy

Overview

Our refund and returns policy lasts 10 days. If 10 days have passed since your delivery, we unfortunately cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, including all tags, manuals, and accessories.

1. Returns Process

  • To complete your return, we require a receipt, invoice, or proof of purchase.
  • Please do not send your purchase back to the manufacturer before contacting us.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2. Refunds (If Applicable)

  • If your return is approved, then your refund will be processed.
  • A credit will automatically be applied to your original method of payment or designated bank account within a few business days.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at uniquevarietyofcollation@gmail.com.

3. Exchanges & Replacements

We only replace items if they are defective, damaged during transit, or if an incorrect item was delivered. If you need to exchange it for the same item, send us an email at uniquevarietyofcollation@gmail.com and we will guide you through the process.

4. Shipping Returns

  • To return your product, you should mail your product to our physical address listed below.
  • If the return is due to our error (damaged or wrong product), we will cover the return shipping costs. Otherwise, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Need Help?

For questions related to refunds and returns, contact us at:

Address: G-4 MIG Colony, 102, First Floor, Shree Regency, Indore, Madhya Pradeshl} for questions related to refunds and returns.

Company Name: Unique Vision Care (UVC)

Email: uniquevarietyofcollation@gmail.com

Phone / WhatsApp: +91 9111023345